Can i return verizon equipment to ups

why dont the verizon techs take old equipment for some customers and not others. I spoke to a friend and they took her old router. But for me they said they cant give me a receipt so i had to pack up STB amd router and drive to a local UPS. to return.

Legend. 04-30-2020 04:13 AM. Most verizon stores are closed due to this virus. However they will be open in the future. It’s best to go to the store, have the clerk scan all the …To return Spectrum equipment, bring it to any UPS Store. Use the UPS Store Locator tool to find the nearest store. Spectrum equipment can also be returned via UPS, FedEx, or in person at a Spectrum store. If there's a problem with your final bill, Spectrum will assist you. Credit: www.routerfreak.com.I talked with someone in returns and they said I can just go to a UPS store and give them my order number and they'll return it. I don't have any order numbers in my email and can't get ahold of customer service over the phone. I just need someone to find my order number within my account info so I can drop off my stuff at the UPS. store.Gather your equipment. To avoid a non-return fee, make sure you return all required equipment within 21 days of your service change or disconnect. Ship your equipment back. Take your unpacked equipment and account number to a company-owned FedEx Office Pack & Ship or The UPS Store. Have a store rep scan your equipment and get a tracking receipt.Jul 6, 2022 · If you want to return your device, you can do it by visiting a Verizon store, call their customer care department, or return it online through the company’s website. If you want to exchange your device, you can do it by calling their customer care department, visiting one of their stores, or exchanging them online through their website.

Mon-Sat: 10 am - 8 pm, Sun: 12 pm - 6 pm. Verizon Wireless. 1619 Rockville Pike, Rockville, MD 20852. (301) 881-0200. Mon-Sat: 10 am - 8 pm, Sun: 12 pm - 6 pm. These locations are subject to change, so we recommend contacting your preferred location beforehand to ensure that they still accept Verizon equipment returns.You can return or exchange a device during the 14-day return period. To start the process, contact us through online chat or 800.331.0500. For 15 days or more, a refund is subject to the manufacturer's warranty period. Want more info? Go to our return policy and watch the Returning your device video. Also check out the Consumer returns ...Here is the UPS instructions from the Spectrum support website: UPS Return. You can easily return Spectrum equipment by bringing it to any UPS Store. To return your equipment to a UPS Store: Use the UPS Store Locator tool to find the store nearest you. Note: Not all UPS locations are UPS Stores. Please use the link to find the …Rhode Island. Virginia. You can check out the address of every store on Verizon’s website. To find out whether the one nearest to you accepts Fios equipment returns, contact Verizon’s customer support: Through chat on the company website. Through Facebook Messenger. Via phone at 1-800-VERIZON (1-800-837-4966).Hello, Hopeless22. Help is here as we can absolutely get you the return label you need. My apologies to hear this has been going on for so long. Let's get this fixed. I have sent you a Private Message. -NatashaHere is where a prepaid shipping label will be prepared for you to print. From there you can stop by a local UPS store where a UPS representative will pack and ship your equipment back to us, or you may package the equipment yourself using a cardboard box and the prepaid UPS shipping label you printed at home.

06-30-2009 02:55 PM. We had a T3 line previously. That included a local loop from Verizon which terminated in a massive multiplexer which is an entire rack of equipment. We cancelled the T3 over a year ago, and we need to get this old equipment out of the way. We have been trying to get Verizon to come pick this equipment up for 3 months now.UPS Pick-Up for Fios Equipment. 06-14-2015 01:23 PM. Fios mistakenly shipped me TV and internet equipment. I cannot return the package to UPS because it is too large and heavy to carry to the nearest UPS (which is located far away). I also cannot arrange UPS pick-up without Verizon's UPS account number (to avoid being charged for Verizon's ...Hello, Hopeless22. Help is here as we can absolutely get you the return label you need. My apologies to hear this has been going on for so long. Let's get this fixed. I have sent you a Private Message. -NatashaEquipment Returns in 3 Easy Steps with The UPS Store. By J T. Ramsay | Oct 30, 2014. If you didn't see the news today, we're working with The UPS Store to make it easier than ever for our customers to return their equipment. Seriously it couldn't be simpler…and it's free. (Photo: AP Images) If you didn't see the news today, we're ...For questions related to Verizon Wireless, head over to r/Verizon. For questions related to Frontier Fios, head over to r/FrontierFios All on-topic posts will be accepted, even those which may put Verizon in a negative light. Follow Reddiquette, learn something new, and enjoy some blazing fast Fios.

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Email Return Labels Directly to Your Customers. We’ll email your customer a return shipping label and a mobile barcode. They can then print the label at home, attach it to their boxed item and send it back. Let Our Drivers Pickup Returns Right From Your Customers’ Doors. We’ll create the return label ahead of time and our driver will ...Installation of Fios TV includes connecting up to three televisions with existing coaxial outlets (including installation of set-top boxes) and programming the Fios TV remote control for your set-top boxes and televisions. Additional TVs can be set up for an additional charge. Our technicians will also perform needed outside work, including ...Return Options: Return rented equipment to The UPS Store nearest you. Check here.You do not need to box up equipment. Equipment serial numbers will be scanned and returned to Verizon. Be sure to get receipt for your records.Contact Verizon at 1.800. Verizon (1.800. 837.4966) if you have any questions. Keeping this in view,does verizon fios have ...Jul 13, 2014 · There is no place to track it on Verizon's website. A lot of people get those emails even though they are returned. Since you lost the ups tracking number all you can do is hope they put it into the system as returned. I've returned my equipment a few weeks ago by UPS, and saw it was delivered to a location in Pennsylvania.Learn about using 5G wireless home internet and the router Verizon provides. Get troubleshooting tips and support. Find out what to do if you're moving or need to return Verizon's home internet equipment. For information about managing your 5G Home Internet service plan, visit our 5G Home plans FAQs. Where should I put the 5G Home Internet ...Bring the equipment to any corporate Verizon store within 30 days. To find a store, visit Verizon‘s Store Locator and filter for "Corporate" locations. Provide your mobile number or order number to the sales rep to process your return. If your return is accepted, the purchase price (minus any restocking fees) will be refunded to your original ...

Here is the UPS instructions from the Spectrum support website: UPS Return. You can easily return Spectrum equipment by bringing it to any UPS Store. To return your equipment to a UPS Store: Use the UPS Store Locator tool to find the store nearest you. Note: Not all UPS locations are UPS Stores. Please use the link to find the …How to trade in devices with Verizon · You need the device ID to do a trade in. · Continue with your trade-in by choosing a payout method and your trade-in return&nbs...We have a bunch of different ways you can return your equipment listed here. If a UPS Store is an hour drive, there is an option there to print out a label and schedule UPS pick up from your home. If a UPS Store is an hour drive, there is an option there to print out a label and schedule UPS pick up from your home.Fees. Internet Gateways and Coverage device returns are free of shipping and restocking charges. Return your device promptly. If we don't receive your device within 30 days of starting the return, you will be charged a non-return fee. Our return center will check the condition of the device when we receive it.A restocking fee of $50 may apply to returns or exchanges of a mobile device (excluding Hawaii). Important: If you purchased from a Verizon Authorized Retailer (e.g., BestBuy, etc.) you must return or exchange at that location. To learn how to return home internet equipment (e.g. routers, receivers), visit our LTE Home Internet FAQs, 5G Home ...Just an update here. By 09/2023, the Verizon agent mentioned that UPS store no longer accepts Fios equipment returns and I have to go to the store to return them. "I have checked the details and I'm sorry to inform you that UPS store is not accepting the router returns right now.Seal the box with your old equipment and apply the return label provided over the original shipping label. Contact the carrier for drop off locations closest to you. Option 3: Return to The UPS Store Please bring all equipment you need to return to the nearest The UPS Store location. These locations will package, box and process your equipment ...February 20 Answer . Thank you for reaching out here at the Spectrum Community. There are several ways to return equipment through an official UPS store or you can drop off at one of our stores. Click through the link I provided and it will explain everything a bit further. Let us know if you have any other questions.Edg1. Community Leader. 08-17-2019 06:07 AM. Call 1-800-Verizon (8008374966) and type in your phone/account number say you want to return equipment to the prompt. Just called and got through in five minutes. As far as returning goes they will either send you a box or you can drop off at UPS.Apologies for the delay in our reply, John_Goilll. That is certainly a concern that you have not received a return shipping label. Let's make sure we can get you a return shipping kit for the 5G Home equipment. We will need account access to assist, please be on the lookout for a private message from us, so we can help.In response to Jonathan15. 04-05-2020 07:51 AM. The problem being getting it back from the cable company. If you can get it returned by Comcast then send it to the correct place then this might turn out ok. now for the worst case scenario Verizon states it was never received and they bill you for the equipment.I missed my delivery and called UPS (already had an account set up) and asked if I could pick up my package this evening after the truck returns, I was informed Verizon was not allowing it. Verizon was not allowing any changes to delivers, which is new because last year I did pick it up from UPS. 0 Likes. Correct answer: My phone is …

This. You have to choose a store that accepts FiOS equipment. In my case it was actually a wireless authorized reseller and not a retail Verizon store. I've successfully returned Verizon equipment at one of their stores so you should be able to do the same. should be able to return it to most/all UPS stores also.

Jul 5, 2016 · Verizon claims I never returned my equipment. 07-05-2016 11:12 AM. I closed my account on 6/7, received the return package supplies on 6/15, and mailed back my modem and cable card on 6/20. Checked with UPS and they listed it as delivered so stupid me I threw the receipt away thinking it was all set. Now Verizon is claiming they never received ...Just place the supplied UPS shipping label directly over the original label and drop it off at a UPS store. Need to Know . To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day your service is disconnected. Unreturned Equipment Pricing Equipment Type: National Unreturned ...You read that right, though your skepticism is well-placed. Verizon announced over the weekend that it’s bringing back an unlimited data plan, for $80/month for a single line. Of c...If you want to return your device, you can do it by visiting a Verizon store, call their customer care department, or return it online through the company’s website. If you want to exchange your device, you can do it by calling their customer care department, visiting one of their stores, or exchanging them online through their website.Make sure you receive and save your tracking number. So run don't walk, because if you have cancelled your service, the clok has started for returning your equipment. Failure to return in a timely manner will result in you getting a bill for unreturned equipment. View solution in original post. Helped me too.Collection notice for equipment that was returned 7 months ago. Zenyatta. Enthusiast - Level 1. 02-25-2015 08:38 PM. When moving from NY to CA in June 2014 we cancelled our Verizon FIOS account and returned the set top box and remote by UPS delivery as instructed by the Verizon agent I talked to. The charges for the equipment kept showing on ...Sep 15, 2023 · There are two ways to return your package. One would be to mail the equipment directly to Verizon, if you were wondering how to return Verizon equipment to UPS. The other would be to return the equipment to a Verizon store. You should know that not all Verizon stores accept the returned products.Best Answer. Good morning and thank you for reaching out here at the Spectrum Community. There are several ways to return equipment through an official UPS store, drop off at one of our stores, or if too far away from either of those (over 25 miles) a return kit can be sent. Click through the link I provided and it will explain everything a bit ...Return Options: Return rented equipment to The UPS Store nearest you. Check here.You do not need to box up equipment. Equipment serial numbers will be scanned and returned to Verizon. Be sure to get receipt for your records.Contact Verizon at 1.800. Verizon (1.800. 837.4966) if you have any questions.

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I was supposed to get a return shipping label, which, after 2 weeks of waiting, I still did not receive. I called customer support, and was put on hold for quite sometime, only to find out that the systems were down and could not create for me a return shipping label. Then I was told to find a UPS store that can return the equipment back to ...There are 3 easy ways to set up an appointment: Use the Store Locator on verizon.com or in the My Verizon App to find a nearby store in your area. You will see options to Schedule an Appointment and Manage Existing Appointments. Just click the appropriate link and follow the instructions. Use the My Verizon Mobile app and tap the Appointments ...1. RETURN POLICY. Equipment may be returned to Verizon as set forth below. These policies do not limit or supersede existing manufacturers’ warranties. You may return any Equipment or Other Devices you purchased from us for any reason within thirty (30) days of purchase. Defective Equipment may be returned within one (1) year of Equipment ...Return rented equipment to the Verizon or the UPS Store nearest you · You do not need to box up equipment since equipment serial numbers will be scanned and ...Just place the supplied UPS shipping label directly over the original label and drop it off at a UPS store. Need to Know . To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day your service is disconnected. Unreturned Equipment Pricing Equipment Type: National Unreturned ...We are unable to locate your order details. Please check if information was entered correctly. If you need additional help, contact us at 1.800.VERIZON (1.800.837.4966). I am not able to get to a Verizon store or UPS store and would like a label so I can arrange for pick-up. Please escalate to an agent - the Chat folks haven't been …I added a line and upgraded during the pre-order of the S10's. One of the lines I upgraded, We decided to return the phone instead of buying it out. An iPhone 8 Plus, Owed $299. We ordered the phones on the 5th of March, received them on the 9th or 10th. I did exactly as the return package said, Put the phone in the box, Taped it AT the UPS ...01-21-202209:45 PM. Following protocol, as soon as I received my new Fios router, I returned my old router to verizon using their return label. UPS showed proof of delivery but my account says they have no evidence my equipment has returned and warning me I will be charged $100 if they don't receive it. I speak to a rep who tells me I need to ...Fees. Internet Gateways and Coverage device returns are free of shipping and restocking charges. Return your device promptly. If we don't receive your device within 30 days of starting the return, you will be charged a non-return fee. Our return center will check the condition of the device when we receive it.I got a phone call from Verizon on June 10, 2015 asking me to return the FIOS equipment. I told the Verizon agent that I had already returned it and gave him the UPS tracking number. I was put on hold for a few minutes and was told that the equipment was received by Verizon on May 28, 2015 at 10:29 am. On June 11, 2015 I received an email ... ….

1 Solution. Kbnj1231. Enthusiast - Level 2. 11-20-2022 01:30 PM. If you have a UPS Store nearby you can bring your equipment there and they will package it and return it to Verizon for free. View solution in original post. Helped me too.May 28, 2020 · Please check if information was entered correctly. If you need additional help, contact us at 1.800.VERIZON (1.800.837.4966). I called the number listed, and was told to bring the router to a Fios store. Unfortunately, all the Fios stores in my area are closed due to coronavirus. How can I go about getting a UPS label? Thank you!Put your old box and its power cord in the shipping container your new box came in. There will be a return UPS label to put on the outside covering the original UPS sticker. Then bring it to any UPS location for free pre-paid shipping back to us. A mistake was done during the installation and Verizon sent me a new DVR via UPS.Spoke to a specialist from Verizon at this number: 844-837-2262, and they said that I need to call Frontier since Verizon Fios is no longer servicing my area (California). EDIT: Frontier tech support said that they don't want it back if it is …Just place the supplied UPS shipping label directly over the original label and drop it off at a UPS store. Need to Know . To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day your service is disconnected. Unreturned Equipment Pricing Equipment Type: National Unreturned ...Just to start with, I'm somewhat familiar with this process if it's for a recent order or a replacement, but if this is for something else, like a rebate, the information below probably won't be helpful to you.Just place the supplied UPS shipping label directly over the original label and drop it off at a UPS store. Need to Know . To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day your service is disconnected. Unreturned Equipment Pricing Equipment Type: National Unreturned ...Returning equipment can sometimes be a daunting task, especially for those who are unfamiliar with the process. Whether you are returning a faulty product or simply need to return ...Verizon stores. Connect with us on Messenger. Visit Community. 24/7 automated phone system: call *611 from your mobile. Learn about options to get your online wireless orders shipped to you from Verizon.Recall that you have 30 days from the date of your service disconnection to return all of your Verizon Fios equipment in order to avoid being charged for unreturned equipment. You can reach Verizon customer service by calling 1-800-837-4966 if you have any questions or need any extra assistance. By following these steps, you can ensure a hassle ... Can i return verizon equipment to ups, Verizon put it together…I upgraded to the FIOS. Service on my new address. I cancelled the LTE on my old address in Feb 7…twice I have been. ... Oh, no! Dealing with equipment return issues can be frustrating, especially if you have not received the expected return kit. Verizon is here to help. We sent you a Private Message, please review ..., Hey Folks, I thought I would vet and share a frustration. Back in October when Verizon (I am on Fios BTW) started offering Home Monitoring and Control here in Virginia, I signed right up - it was a solution that I had actually be looking for. I called Verizon and ordered the super-duper-deluxe sys..., Just place the supplied UPS shipping label directly over the original label and drop it off at a UPS store. Need to Know . To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day your service is disconnected. Unreturned Equipment Pricing Equipment Type: National Unreturned ..., A restocking fee of $50 may apply to returns or exchanges of a mobile device (excluding Hawaii). Important: If you purchased from a Verizon Authorized Retailer (e.g., BestBuy, etc.) you must return or exchange at that location. To learn how to return home internet equipment (e.g. routers, receivers), visit our LTE Home Internet FAQs, 5G Home ..., Correct answer: Hi, Verizon advises customers to drop equipment off at a UPS Store, but the UPS Store says Verizon cancelled their UPS contract., Hey Verizon: I have called, emailed, and called about 10 more times. UPS lost the equipment I sent to return to you, and now UPS refuses to open an investigation becasue they tell me it has to be initiated by Verizon. So of course, I call Verizon (about 10 different times) and am given the run around by every one I speak with., A lot of people get those emails even though they are returned. Since you lost the ups tracking number all you can do is hope they put it into the system as returned. I've returned my equipment a few weeks ago by UPS, and saw it was delivered to a location in Pennsylvania. I just recieved an email saying Verizon., To return equipment to Spectrum, visit a Spectrum store or use their pre-paid shipping label for mailing. Submit the equipment at the store or package it securely and drop it off at a UPS location with the label provided. If you're looking to return your Spectrum equipment, there are simple and convenient options available to you., For questions related to Verizon Wireless, head over to r/Verizon. For questions related to Frontier Fios, head over to r/FrontierFios All on-topic posts will be accepted, even those which may put Verizon in a negative light., 03-11-2015 03:37 PM. I had FiOS service while I lived in Medford, MA from April 2013 until March 2014. I moved to Ohio and could no longer have FiOS service. I returned the equipment to a UPS store to be shipped back to Verizon per a customer service agent's instructions. A few months later, I get a bill for $613 for unreturned equipment., Add to Cart. Fios TV+ Remote. $24.99. Add to Cart. Verizon offers a variety of TV remote controls for your Fios equipment, including a 2-device remote control & a big button remote. We've also added a remote control specific to TV One equipment and to the Fios Stream TV equipment. Order a new remote control to replace an old remote, damaged ..., Returning Equipment Tracking. 11-06-2018 03:55 PM. Hello, I cancelled my triple play package in early October, packed up the router and DVR units in the return kit provided, and mailed back to Verizon via UPS. The next day I received an email telling me the equipment was received and there was nothing else I needed to do., You must return the Verizon FiOS equipment by June 10, 2015 . If this date is missed, or if the equipment is damaged and it is deemed outside of normal wear and tear, an unreturned equipment charge of up to $650 will be applied to your account for each piece of equipment that is not returned or may be damaged. We look forward to serving your ..., In response to Jonathan15. 04-05-2020 07:51 AM. The problem being getting it back from the cable company. If you can get it returned by Comcast then send it to the correct place then this might turn out ok. now for the worst case scenario Verizon states it was never received and they bill you for the equipment., To return your equipment: Return rented equipment to your nearest Verizon store or UPS Store; You do not need to box up equipment since equipment serial numbers will be scanned and returned to Verizon (be sure to get a receipt for your records) Contact Verizon at 1.800.Verizon (1-800-837-4966) if you have any questions, You may either package the equipment yourself using a cardboard box and the prepaid UPS shipping label you printed at home, or you may bring your equipment to the store and a UPS representative will pack and ship your equipment back to us. If a UPS Store representative packages the equipment for you, you'll receive a physical receipt with your ..., Just an update here. By 09/2023, the Verizon agent mentioned that UPS store no longer accepts Fios equipment returns and I have to go to the store to return them. "I have checked the details and I'm sorry to inform you that UPS store is not accepting the router returns right now., That would be Verizon. They issued the prepaid UPS return label. Verizon is paying the shipping charges on the returned phones. UPS tracking numbers start with 1Z, followed by six digits which are the account number that the shipment was charged to. 4E9 W39 is the UPS account number on our tracking number…that account needs to file the ..., Just place the supplied UPS shipping label directly over the original label and drop it off at a UPS store. Need to Know . To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day your service is disconnected. Unreturned Equipment Pricing Equipment Type: National Unreturned ..., You read that right, though your skepticism is well-placed. Verizon announced over the weekend that it’s bringing back an unlimited data plan, for $80/month for a single line. Of c..., Verizon customers: Go to My Devices in My Verizon. Tap or click Manage Device next to the device you want to view. Your Device ID and IMEI are listed under the Device Information section. Watch How to find your device ID for more options. Continue with your trade-in by choosing a payout method and your trade-in return method.*., We would like to show you a description here but the site won’t allow us., There are 3 easy ways to set up an appointment: Use the Store Locator on verizon.com or in the My Verizon App to find a nearby store in your area. You will see options to Schedule an Appointment and Manage Existing Appointments. Just click the appropriate link and follow the instructions. Use the My Verizon Mobile app and tap the Appointments ..., Where can I Return my Verizon FiOS equipment? You can find Verizon stores in the following U.S. locations: You can check out the address of every store on Verizon's website. To find out whether the one nearest to you accepts Fios equipment returns, contact Verizon's customer support: Via phone at 1-800-VERIZON (1-800-837-4966)., Verizon has charged me $200 for non return of equipment. I have called over 6x since December trying to either receive a return box or label so that I may return this equipment. I can not print a label from the link given and Literally feel like I have no other choices at this point. Requesting any help I can get PLEASE., You can,and should return it with all the rest of your "Verizon owned" equipment when you close your account. View solution in original post ... The first two customer service people mildly threatened a $100 or more non return fee of older equipment so that's why i was on hold for so long trying to speak to their supervisor and eventually got ..., Also, you could use the scan function in UPS tracking to have information about the serial if you have it. ... Use the 1-800-837-4966 number to verify the equipment. Can You Return a Verizon Gift Card? Verizon prepaid cards are considered to be cash substitutes and are just one of the many options, such as a credit card or bank card, you can ..., Visit Community. 24/7 automated phone system: call *611 from your mobile. Get the trade in value for a device. Receive instant credit, account credit, gift cards or buyback deals & promotions when you upgrade & recycle your old device., The verizon cable box return locations locations can help with all your needs. Contact a location near you for products or services. ... there are no fees charged for returning your Verizon equipment. ... have the option to request a prepaid return shipping label from Verizon and ship all boxes and accessories back through UPS instead of ..., Get Your Parcel Ready. First things first - you need to pack your items in a sturdy box. If you don't have one, you can order supplies online. Seal your box with plastic or nylon tape at least 3 centimetre wide. Don't use duct tape. Wrap items separately and use cushioning material. Get packaging tips. Keep in mind, there are additional ..., Fios. 3.2M Members Members online Discussions. Collection notice for equipment that was returned 7 months ago. Zenyatta. Enthusiast - Level 1. 02-25-201508:38 PM. When moving from NY to CA in June 2014 we cancelled our Verizon FIOS account and returned the set top box and remote by UPS delivery as instructed by the Verizon agent I talked to., In addition to the over 500 Xfinity Stores, customers can choose from more than 4,400 conveniently located The UPS Stores nationwide. Equipment can be returned as-is, without wrapping or a box, and customers will receive a confirmation of receipt and tracking information from UPS, eliminating any questions about the status of their return., FiOS. We recently moved out of state and had planned on coming back to get the house listed for sale and return the Verizon router, but won't be able to during the 30 day return window as originally planned. I know we'll be charged an equipment fee, but does anyone have any experience with getting equipment returned a few days after that 30 ...