Whirlpool freezer not freezing but fridge is cold

Frostbite is damage to the skin and underlying tissues caused by extreme cold. Frostbite is the most common freezing injury. Frostbite is damage to the skin and underlying tissues ...

We’ve put together a list of symptoms for Whirlpool Refrigerator model WRT518SZFM00 below. The top three symptoms for WRT518SZFM00 are "Noisy", "Fridge too warm", and "Ice maker not making ice". Click on your symptom to see what causes it and how to fix it. With step by step instructions, repair info, and how-to videos, you’ll see just how ...If the freezer vent is blocked, cold air will be trapped in the freezer and the freezer might be too cold. Locate the vents in both the freezer and refrigerator compartments and ensure that there is nothing blocking the air flow. If vents are blocked, airflow will decrease. Temperature and moisture issues may arise due to blocked vents.6. Check the Evaporator Fan Blades. If the freezer is freezing, but the fridge isn't, you may need to check the evaporator fan blades. Start by unplugging the power source and removing the access panel with a screwdriver. Locate the evaporator fan blades, which should be near the rear of the freezer compartment.Check the Door Seals. A common cause for a Whirlpool refrigerator not cooling properly is a defective door seal. A door seal that’s loose or damaged can cause your fridge to leak cold air, which will prevent it from staying at the optimum temperature. The door seal keeps hot air out and cold air in, so check it for any damage or gaps.Apr 1, 2022 · Freezer Is Cold but Refrigerator Is Not Explained Overstuffing. When your fridge is full, the air can’t circulate properly and as a result, the temperature inside rises. The solution to this problem is simple: don’t overstuff your fridge! To make sure your fridge isn’t overstuffed, keep it organized and try to keep it at around 3/4 capacity.

Whirlpool Fridge Not Cooling. 1) Check The Condenser Coils. The condenser coils in the Whirlpool fridge are generally available on the bottom side. Over the course of time, dust and debris will accumulate on these coils which results in ineffective heating circulation. Also, when the heat isn't released properly, it will increase the ...Read: Frigidaire Refrigerator Troubleshooting Guide 2. Temperature Control Thermostat Malfunction. The temperature control thermostat is the voltage controller in the freezer. . The device controls the voltage flowing to the evaporator fan motor, the compressor, and the condenser fan mo9. Failed Component. If none of the above eight reasons is why your Whirlpool Gold refrigerator is not cooling, it’s likely to be a failed cooling component. The components to consider are as follows: Fan motor – If either the condenser fan motor or the evaporator fan motor is faulty, the refrigerator won’t cool.Hi, I've got a Samsung American Style Fridge Freezer (model number RSH5SHMH), and the freezer side seems to have stopped getting cold - the fridge side seems fine. I have checked that the internal fan is working. I have also taken the internal panel out to see if there is anything wrong with the evaporator coils.Door is Not Sealing - Not Cooling - Chest Freezer. Lock is Preventing Door from Sealing - Chest Freezer.When a door is opened the fan will stop. It is located near the evap unit which is usually located behind a panel, at the back inside the freezer compartment. Do not confuse this fan with the condenser fan (if the fridge has one) which is outside the compartments near the compressor and can run whether the doors are open or not. The fan will ...Ice maker settings. 1. Temperature settings. The optimum refrigerator temperature range for storing fresh food is between 38 - 40 degrees Fahrenheit. If your food is freezing, then it is possible that your fridge's temperature setting was accidentally set too low. This is a common problem that can lead to your refrigerator freezing food.

So, if your ED5FHEXVS00 refrigerator freezer doesn't defrost properly, freezer won't melt away the frost or freezer won't melt ice from the coils, the following info will help you identify the problem. Parts for Whirlpool ED5FHEXVS00. Cause #1. Defrost Thermostat - 99% of the time. Total Satisfaction Rating (129)Freezer Contents are Blocking the Evaporator Fan. Another reason your freezer is not working could be poor packing of its contents. Make sure that there is enough space under the evaporator fan, usually in the rear of the freezer, so that the cold air emerging from the fan can reach everywhere in your freezer. Condenser Coils are Dirty.05 - Freezer Start Relay. The start relay provides power to the compressor. If the start relay isn’t working properly, the compressor may run intermittently or may not run at all. If the compressor won’t run, the freezer will not cool. To determine if the start relay is defective, unplug the freezer and remove the start relay from the ...Check the fan blade for physical obstructions. Note: The fan may not be running if it's iced up due to a. freezer building ice guide. Rotate the fan by hand. If it doesn't spin freely, replace the motor. If it spins freely, test the motor for continuity. Replace the evaporator fan motor if the continuity test fails.

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Struggling with a Whirlpool refrigerator not cooling or freezing properly? This issue can turn your life upside down, spoiling your food and causing unnecessary stress. ... it won't distribute the cold air, resulting in the refrigerator or freezer not cooling as it should. Symptoms: Warm fridge but cool freezer, or unusual noises from the ...The original upload was a duplicate of a similar video that can be found here - https://youtu.be/qZHg9ejlwDgIf the cooling system fans and compressor are running, but the refrigerator or freezer is not cooling correctly, check for an airflow or defrost system problem. Continuity test the thermostat. Make sure it's cold from the fridge or sitting in ice water. Replace with a new one if its resistance value is outside of 0-1Ω.Jul 9, 2022 · Check the circuit breaker to ensure if the fuse is blown. In this case, just simply flip the fuse back on. With this, we hope to have covered up all possible causes behind Whirlpool freezer cooling but not the fridge. Having said that, to keep your refrigerator running for years at a stretch, here are some tips from us to you.GE Refrigerator Freezer is Cold But Refrigerator is Warm. The part(s) or condition(s) listed below for the symptom Refrigerator freezer is cold but refrigerator is warm are ordered from most likely to least likely to occur. Check or test each item, starting with the items at the top of the page.

The freezer won't cool or even freeze if the fan does not work. So if the motor is faulty, the fan cannot work. 2. Temperature Control Thermostat. Turn the thermostat to the highest temperature setting from the lowest and listen to hear a click. If you hear the click, then you know that the thermostat is working fine.When food is freezing inside the refrigerator the first step is to check its temperature settings. If the temperature is set too low in either the freezer or refrigerator, food may start to freeze. Whirlpool recommends a refrigerator temperature range of 38-40℉ and a freezer range of 0-2℉. Consult your user manual to determine how to adjust ...Fridge freezer spare parts. Dishwasher spare parts. Oven spare parts. Hob spare parts. Cooker spare parts. Hood spare parts. Microwave spare parts. Service & Support. 10% off Your First Order. Offers. Home Appliances Customer Centre. Register your appliance. ... ©2024 Whirlpool UK Appliances Ltd 00106725. Morley Way, Peterborough, PE2 9JB.Check freezer setting. Set your freezer to the factory setting of 0 degrees. Put an analog thermometer in your freezer for 30 minutes to check the temperature. If the thermometer shows a temperature above 0 degrees, your freezer door might not be closing all the way, or your compressor might have stopped making cold air. Check the door first.Is your Whirlpool fridge warm but the freezer is cold? Maybe the refrigerator isn't cold enough? Follow these fixes to get your refrigerator cooling again.Hi, I've got a Samsung American Style Fridge Freezer (model number RSH5SHMH), and the freezer side seems to have stopped getting cold - the fridge side seems fine. I have checked that the internal fan is working. I have also taken the internal panel out to see if there is anything wrong with the evaporator coils.If the freezer temperature is not cold enough, the ice maker will not produce ice. Check the freezer temperature setting and adjust it if necessary. ... In conclusion, there are several possible causes for your Whirlpool refrigerator's ice maker freezing up. Some issues can be easily fixed, while others may require professional repair. If ...Samsung Refrigerator Freezer is Cold But Refrigerator is Warm. The part(s) or condition(s) listed below for the symptom Refrigerator freezer is cold but refrigerator is warm are ordered from most likely to least likely to occur. Check or test each item, starting with the items at the top of the page.Refrigerator Parts Dryer Parts Range, ... Common solutions for: Freezer not freezing. 01 - Thermistor. Thermistor. Required Part: Required part: Thermistor. Skill Level. Rating (5) ... Shop by Popular Whirlpool Freezer Models. EEV201XA0 EEV201XW0 EEV201XY0 EH050FXAN00 EH050FXDN00 EH050FXEN00.The freezer is cold and works fine but the refrigerator is too warm. We have set it now on the absolute coldest setting and the top of the refrigerator side will be anywhere from 32-38 degrees but the cheese/crisper drawers and door are 40-45. Whirlpool has sent the same tech from a private company out twice now.Unplug the refrigerator. Set up a box fan, pointing it directly at the condenser and coils for 20-30 minutes to cool them off. Once the condenser is cool, plug the fridge in again and see if the condenser comes on. If it does, the fan motor is probably the culprit and needs to be replaced. It can also be found online .Freezer is cold but the refrigerator below it is not. The Whirlpool et1fhtxmq04 was manufactured in 2006. The freezer is on top and is able to keep everything frozen. The refrigerator light works, but I am not sure that I can feel any air blowing and it definitely is not cold. Over the past week or so it has been getting progressively less cold.

Mar 19, 2023 · 6. Check the Evaporator Fan Blades. If the freezer is freezing, but the fridge isn’t, you may need to check the evaporator fan blades. Start by unplugging the power source and removing the access panel with a screwdriver. Locate the evaporator fan blades, which should be near the rear of the freezer compartment.

Check the door seal: Over time, the rubber seal around the door of your freezer can become worn or damaged, which can allow cold air to escape. To test the seal, close the door on a piece of paper and try to pull the paper out. If it comes …Whirlpool Freezer Not Cold Enough? Problem Solved! Fix iT Rick. 3.1K subscribers. Subscribed. 659. 63K views 3 years ago SAN ANTONIO. Defrosting Timer …Whirlpool Refrigerator WRT318FZDW02 Troubleshooting and Repair Help. We've put together a list of symptoms for Whirlpool Refrigerator model WRT318FZDW02 below. The top three symptoms for WRT318FZDW02 are "Noisy", "Fridge too warm", and "Ice maker not making ice". Click on your symptom to see what causes it and how to fix it.The following are what to check in order to fix a Whirlpool freezer that is not freezing: 1. Evaporator Fan Motor. Check the motor of the evaporator fan by opening the door of the freezer and activating the door switch manually. Under normal circumstances, the fan will stop running as soon as the door is opened.If your fridge is not getting cold, even if it's not a whirlpool, it could be a pretty inexpensive and easy DIY fix! Today I'm gonna show you how!Freezer not freezing. 13 possible causes and potential solutions . Learn More ... Related Videos for Whirlpool Freezer Model WZF34X16DW06. 09:13. Disassembly. Whirlpool Sidekick Freezer Disassembly. View Solution. 05:06. How It Works. How It Works: Freezer. View Solution. 02:05. Part Testing. Refrigerator Defrost Heater Testing. View Solution ...Cause 3. Condenser Fan Motor. The condenser fan motor draws air though the condenser coils and over the compressor. If the condenser fan motor is not working properly, the refrigerator won't cool properly. To determine if the fan motor is defective, first check the fan blade for obstructions.Freezer not freezing. 13 possible causes and potential solutions . Learn More. Featured Video. Video. 03:26. Freezer not working, clicking sound. ... Shop by Popular Whirlpool Freezer Models. EEV201XA0 EEV201XW0 EEV201XY0 EH050FXAN00 EH050FXDN00 EH050FXEN00. EV150NXAN00 EV200NXKQ00 EV250NXTQ00 EVL201NXRQ00 …Jan 22, 2015 · I have a 26 month old whirlpool refrigerator. Everything is fine with it, until last week, I woke up and the food in the freezer isn't frozen. Call whirlpool, they send ... to replace it. Well, they finally replaced the compressor yesterday, and here we are about 30 hours later and the freezer feels pretty cold, ...

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Now, turn off the refrigerator or freezer using the control panel. Hold the power button for about 10 seconds, allowing the device to drain all the charge. Now plug the appliances back to power again and turn the fridge and freezer back on. Set your preferred temperatures, and your systems will be working just fine.Unplug the refrigerator. Set up a box fan, pointing it directly at the condenser and coils for 20-30 minutes to cool them off. Once the condenser is cool, plug the fridge in again and see if the condenser comes on. If it does, the fan motor is probably the culprit and needs to be replaced. It can also be found online .It keeps your food cold and fresh, so it’s important to take care of it and make sure it’s running properly. If you’ve been having problems with your whirlpool refrigerator freezing up, we’re here to help. In this article, we will provide 7 tips that will help you fix a …Ice maker settings. 1. Temperature settings. The optimum refrigerator temperature range for storing fresh food is between 38 - 40 degrees Fahrenheit. If your food is freezing, then it is possible that your fridge's temperature setting was accidentally set too low. This is a common problem that can lead to your refrigerator freezing food.Sep 6, 2022 · Proceed to do the same with the switch in the freezer compartment. Unplug the refrigerator for 30 seconds, then plug it back in. The motherboard can be reset by disconnecting the power to the refrigerator. If the plug is easily accessible, simply unplug the refrigerator for 10 minutes, and then plug it back in.Aug 13, 2022 · Why Is My Whirlpool Freezer Not Freezing?-----James Webb (2022, August 5.) Why is my Whirlpool freezer not freezing? WHYS.videoCopyright 2022 James WebbFreezer not freezing. 13 possible causes and potential solutions . Learn More ... Related Videos for Whirlpool Freezer Model WZF34X16DW06. 09:13. Disassembly. Whirlpool Sidekick Freezer Disassembly. View Solution. 05:06. How It Works. How It Works: Freezer. View Solution. 02:05. Part Testing. Refrigerator Defrost Heater Testing. View Solution ...Check the Door Seals. A common cause for a Whirlpool refrigerator not cooling properly is a defective door seal. A door seal that's loose or damaged can cause your fridge to leak cold air, which will prevent it from staying at the optimum temperature. The door seal keeps hot air out and cold air in, so check it for any damage or gaps.If your Whirlpool refrigerator is freezing everything, it could be due to a number of possible issues. The most common cause is the thermostat setting being set too low; if this is the case, simply adjust the temperature settings and wait for 24 hours to see if that resolves the issue. If not, you may have an air leak or blocked condenser coils ...Then unplug the wire harness connected to it and transfer the run capacitor to the new start relay. Step 3: Plug it in along with the wire harness to the fridge and reinstall the wire retainer. The job's done, and you can put the rear cover back and plug the unit. Power it on and see if the compressor is running. 8. ….

Your freezer isn’t freezing because the condenser coil is dirty, the thermostat is broken, or the compressor isn’t working properly. Additional causes include …10 of 10. Sometimes the simplest thing is causing the problem: the plug. Maybe the fridge isn't plugged in or the plug is loose. If the light in the fridge doesn't come on and it's not cold inside, this could be the issue. If the fridge is cold inside but there's no light, then that's likely a .Why Is My Whirlpool Freezer Not Freezing?-----James Webb (2022, August 5.) Why is my Whirlpool freezer not freezing? WHYS.videoCopyright 2022 James WebbCheck the edges of the gasket for block spots or moisture. If you notice build-up, remove the gaskets (check your manual) Place your gasket in the sink. Fill the sink up with soapy hot water and let it soak for 30 minutes. Meanwhile, ensure the door is held shut with duct tape or other adhesive tape.Plug the Whirlpool refrigerator back into the power source. Set the thermostat to the appropriate temperature setting and monitor the freezer's performance over the next few hours. Ensure that the defrost cycle is functioning correctly and that the thermostat is regulating the temperature as intended.Do not install the freezer near an oven, radiator, or another heat source, nor in a location where the temperature will fall below 40°F or exceed 110°F. Allow at least 3" (7.5 cm) of air space at the top and on both sides of the freezer and 2" (2.5 cm) between the back of the freezer and the wall. If the freezer is to be against a wall, leave ...The thermostat is set incorrectly. If your freezer is cold but refrigerator is warm, one of the first things you should check is the thermostat. It might be set to "off" by accident, or it could be turned down too low. To fix it: Set it to the correct setting and see if that fixes the problem. We'd recommend 37 degrees Fahrenheit.If items in the fresh food section of your refrigerator are freezing and the refrigerator is not hooked up to a water supply, check to ensure the ice maker is turned Off. If the ice maker is turned on, then it will continue to try to make ice without any water, which can make the fresh food section too cold.If your freezer isn't freezing your ice cream, try the following: Double-check that the freezer is in the coldest setting. Move items around to encourage airflow. Check the freezer's door seals. Clean the condenser coils. Remove any obstructions from the evaporator fan motor. Remove any obstructions from the condenser fan motor.If your freezer is running properly but it does not cool, you should remove debris, ice, or dust that may smother the coil. Ice formation can be removed from the coil using a hair dryer. Once the ice melts, you can use a soft cloth to remove moisture and dust from the coil. If you notice water on the floor when the freezer is running, you ... Whirlpool freezer not freezing but fridge is cold, Feb 10, 2013 ... Whirlpool Gold Refrigerator Diagnostic And Repair - Fridge Not Cooling ... Freezer Not Freezing? ... Freezer ICE Cold but Fridge Warm | SOLVED ..., Aug 22, 2023 · The defrosting process can be sped up by allowing a fan to blow warmer air from the room into the freezer space. Allow 12–24 hours for the fridge to fully defrost. After the system has defrosted completely, you can plug it back in again. Please allow 24 hours with doors closed before returning food to the unit., Locate the vents in both the freezer and refrigerator compartments and ensure nothing is blocking the airflow around the shelving and/or the back wall of the refrigerator. Items placed directly in the airflow from the freezer compartment to the refrigerator compartment may freeze. Do not place temperature-sensitive items, such as eggs and ..., Jul 16, 2012 ... How to test the thermostat on your refrigerator. This video will show you how and why you should check the thermostat or cold control on ..., A refrigerator door gasket should form an airtight seal around the appliance's frame to keep the cold air in and the warm air out. If the door gasket is twisted or torn, gaps can form that will allow warm air in, resulting in the refrigerator not cooling properly. Inspect the door gasket for any damage and replace with a new one if necessary., Our upright whirlpool freezer from R.C. Willey is not freezing our food inside it. The food is thawing out. Model wzf79R20DW03. Serial … read more. Appliance Guru. 23,705 satisfied customers. I have a Whirlpool model wzf34x18dw00 upright freezer. At. Second opinion] I have a Whirlpool model wzf34x18dw00 upright freezer., Try troubleshooting the problem in this order: Double-check your freezer settings. Clean your condenser coils. Check if the evaporator fan runs by opening the door, then holding down the door switch to trick the freezer into thinking it’s shut. Then test the start relay with a multimeter ., If the freezer vent is blocked, cold air will be trapped in the freezer, and the freezer might be too cold. Locate the vents in both the freezer and refrigerator compartments and ensure that nothing is blocking the airflow. If vents are blocked, airflow will decrease. Temperature and moisture issues may arise due to blocked vents., "Fridge below not getting cold" for me this was the fan that pushes freezing air from freezer into the fridge. I bought and replaced that fan (pretty easy to do), and it fixed it. I can't remember if I had to solder it, or it it has plugs/terminals/whatever. Just to add a different viewpoint to all the "defrost" related answers., It is normal for your freezer compressor to be hot to touch. That being said, it shouldn’t be scorching hot, either. The way your freezer works to cool anything inside it causes the compressor to heat up. Hence, the compressor being hot to the touch is nothing out of the ordinary. Contrary to the compressor, the storage section of the freezer ..., As a result, the bottom part experiences freezing temperatures, while the upper region remains relatively warm. 2. Inadequate Air Circulation in Refrigeration Units: In refrigeration systems, particularly refrigerators or freezers, insufficient air circulation can lead to freezing at the bottom and warming at the top., Whirlpool Freezer Not Freezing: Troubleshooting Tips and Solutions. If your Whirlpool bottom freezer refrigerator is not freezing correctly, it can be frustrating and potentially costly if your food goes bad. Fortunately, there are several troubleshooting steps you can take to fix this problem and get your freezer back to optimal performance., 6. The Whirlpool Side by Side Refrigerator Not Cooling or Freezing. Is your Whirlpool side by side refrigerator not cooling or freezing? Then here are the possible explanations: The unit might be off - Ensure you turn your fridge on as it could be off. Wrong room temperature - The surrounding temperature should be 55- 110 0 F (or 13-48 0 ..., If your LG fridge freezer is not working properly, it can be frustrating and inconvenient. However, before you panic and call for professional help, there are a few troubleshooting..., Step 3 - Inspect the condenser fan. The next step is to inspect the condenser fan unit. If the fan or the motor that powers the fan is faulty, your Frigidaire freezer might not freeze. Here's what to do: Switch the power off. Open the freezer door and locate the evaporator fan (it's at the back of the freezer)., #3. The RV’s Refrigerator Is Operational, But The Freezer Is Insufficiently Cold. It should be below freezing in your RV freezer but still in the 20s. Although this may appear warm for a freezer, an RV freezer typically operates in this temperature range. Your ice cream can be mushy since RV absorption type refrigerators don’t get the ..., The freezer is freezing but fridge is not cooling. Whirlpool wrf535smbm00. Just recently ive tried cleaning out - Answered by a verified Appliance Technician ... Hello, the freezer section of my fridge will stay cold but won't fully freeze. Also, the ice maker suddenly stopped making ice ... Hi, my up and down whirlpool refrigerator is not ..., Whirlpool refrigerator cooling but freezer not freezing. Here you can see ice building at the point of expansion on the evaporator coils. Ice on coil = gas/compressor issue. Either there's a leak, most likely and you're down on refrigerant... Or the compressor is shagged and not pumping enough., If you own a Whirlpool Refrigerator with in-door water and ice similar to the model shown in this video, my goal is to show you all the typical common failur..., Blocked vents can cause a couple of different issues, including moisture build-up or excessive frost. To help the moisture build-up, you need to allow room for proper air flow between the freezer and refrigerator compartments. Cold air enters and exits the refrigerator compartment from the freezer compartment through vents., Your Whirlpool freezer not freezing could be a result of a faulty or malfunctioning start relay. Your appliance’s start relay powers the compressor, which maintains the ideal temperatures in your fridge and freezer. You can locate your fridge’s start relay by consulting the owner’s manual. Once found, check for signs of corrosion or other ..., When your freezer is making a clicking noise, it's typically because the compressor is turning on or off constantly. The compressor helps cool the refrigerant gas when a cooling cycle turns on, which is what makes your freezer so cold. When the compressor is having trouble, you'll hear it clicking often, as it automatically turns itself off ..., 10. Faulty Temperature Control Fix. To fix a faulty temperature control in a Whirlpool freezer, you’ll need to unplug your freezer and remove any food items inside before proceeding to the next step. Now, find the temperature control knob and remove it from the freezer., 3. Keep Food Away From Vents. Once you've determined the problem area, check to see if it's near a vent. Most fridges have a cooling vent above or on the side of the top shelf. This is where most of the cold air comes from, so keeping food away from here may prevent freezing. (A five-inch radius should do the trick.), Fridge freezer spare parts. Dishwasher spare parts. Oven spare parts. Hob spare parts. Cooker spare parts. Hood spare parts. Microwave spare parts. Service & Support. 10% off Your First Order. Offers. Home Appliances Customer Centre. Register your appliance. ... ©2024 Whirlpool UK Appliances Ltd 00106725. Morley Way, Peterborough, PE2 9JB., Nov 5, 2021 · So, switch off the freezer, locate the condenser coils, and clean them. Try to clean these coils after every five months to ensure proper freezing performance. 2. Evaporator Fan Motor. This component of the freezer is designed to disperse air all over the coils and circulate it around to ensure proper freezing., 4. Blocked air vents. If your fridge is not cooling, the air vents may be blocked. Blocked air vents can prevent cool air from filtering inside the appliance. Check the vents inside your refrigerator and freezer and remove any items that may be blocking them. 5., Then unplug the wire harness connected to it and transfer the run capacitor to the new start relay. Step 3: Plug it in along with the wire harness to the fridge and reinstall the wire retainer. The job's done, and you can put the rear cover back and plug the unit. Power it on and see if the compressor is running. 8., If your Whirlpool freezer is not freezing, it’s because the condenser coil in the back is dirty and needs to be cleaned. The condenser coil exchanges hot air outside …, May 28, 2022 · When the freezer is warm, but the fridge is cold on your LG appliance, it’s likely because the condenser coils are dirty or the compressor is failing. These two problems will affect the appliance’s ability to cool down. However, frozen evaporator coils or a failed freezer evaporator fan can also prevent the freezer from cooling down ..., Freezer is at 0 while fridge is set to be 34, but a handheld temperature check shows 46. Freezer fan and fridge damper are working. Put the fridge in diagnostic mode and no errors reported. Removed the panel covering the freezer evap coils and there was some ice buildup, but it wasn't significant. Did a hard reset on the fridge., Air Circulation. When the top half of a freezer is not working properly it is a sign that the air circulation within the freezer is not functioning. In other words, the freezer refrigerant is still working properly, but the cold air it produces isn't going anywhere: Instead, it is sinking to the bottom of the freezer (heat rises) where it does ..., If so then you should check if the evaporator fan is working or if it is frozen over. It is located on the inside of the freezer cabinet behind a panel at the back. Here is a link to the parts for your fridge. Type "evaporator fan" in the search box (middle of the page with search by part name in it) and press the enter key.