Xfinity flex hbo max not working

Method 1: Reboot Your Device As always, we recommend you reboot your device first as it may be possible due to some temporary cache file or bugs occurring in your device, preventing it from running things properly.

Basic: $9.99 a month. Standard: $15.49 a month. Premium: $19.99 a month. Max’s base-level $9.99/month (or $99.99/year) Ad-Lite plan, which lets you stream on two devices at the same time at up ...7 things you need to know about the new Max streaming service. 1. HBO Max turns into Max on May 23. The new Max streaming service from Warner Bros. Discovery launches in the US on Tuesday …General What is Xfinity Flex? Search less and watch more with Xfinity Flex, a voice-controlled 4K ultra high definition (UHD)-ready streaming box that puts all your favorite streaming apps in one place on your TV. See what Xfinity Flex can do and how easy it is to get started in the video below: Xfinity Flex: A Better Way to Stream Watch onMethod 1: Reboot Your Device As always, we recommend you reboot your device first as it may be possible due to some temporary cache file or bugs occurring in your device, preventing it from running things properly.Comcast and The Walt Disney Company announced today that they have reached an agreement that includes the rights for Comcast to distribute the Disney+ and ESPN+ services on its Xfinity X1 and Flex platforms. “With the addition of Disney+ and ESPN+, our X1 and Flex customers will soon have the ability to easily find and watch the complete ...

Unfortunately, you cannot stream HBO or HBO Max through the Hulu app on the Xfinity Flex device. The Hulu help guide says you can but you can't. I did discover that you can subscribe to HBO Max from the Flex UI but I believe that only gives you access to HBO and NOT the extended programming of HBO Max. I am still testing this out.Jul 22, 2021 · Hi, @dcfox. We have a tentative launch for HBO Max in 4k for the XG1V4 DVR box on August 12th. In most cases, 4k content does not display it is due to compatibility with the app on X1 but it is our goal to have 4k available on all apps in time. Xfinity On-demand not showing in 4k when listed is something we want to look into when it happens. If your Disney+ subscription is billed through Xfinity, you can change your plan through your X1 TV Box or Flex streaming TV Box by following these steps: Access the Disney+ app and go to Settings. Select Account. Select Change next to your current subscription plan. Follow the prompts to choose your new plan.We’re aware of a new issue affecting the HBO Max app on Xfinity X1 and Xfinity Flex, where customers aren’t able to get past the sign-in page – they’re being looped back to sign in repeatedly. While HBO works on a permanent fix, here’s a workaround: Sign in to HBOMax.com. When prompted, select Sign in with a Provider. Choose Xfinity.Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line.Broadband customers can access it on the 4K streaming device Xfinity Flex and video customers on Xfinity X1. The first two weeks of the program's content for 2023 are all about fitness.It’s no doubt that HBO Max is enjoying major streaming success. It’s currently in the top 5 most popular streaming apps today, and if you’ve been following the streaming wars, you know that there’s fierce competition amongst many streaming ...

Close the HBO Max app and restart it. Sometimes the easiest way to fix a software problem is to turn things off and then back on again — either just the app or the entire device. In that spirit ...With Xfinity Flex, you’ll be able to stream more than 10,000 free movies and shows, access your favorite apps like Netflix, Disney+, Prime Video and Hulu, and rent or purchase top movies and shows. The award-winning Xfinity Voice Remote makes it’s easier than ever to search across your apps, all in one place.Sometimes I turn on the power button, tv comes on and Flex is stuck on a screen saver picture with the only option to make it work again is to do a hard reset. More often, the screen comes on, the "Lets' Get Started connect your apps" option is the default. I select that, scroll to Netflix and select it. The 3 dots come up for a moment then it ...Click the "Direct Messaging" icon (upper right corner of this page) 3. Click the "New message" (pencil and paper) icon. 4. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list. 5. Type your message in the text area near the bottom of the window.Comcast and The Walt Disney Company announced today that they have reached an agreement that includes the rights for Comcast to distribute the Disney+ and ESPN+ services on its Xfinity X1 and Flex platforms. “With the addition of Disney+ and ESPN+, our X1 and Flex customers will soon have the ability to easily find and watch the complete ...First, make sure your HBO Max app and Xbox console are up-to-date. HBO Max app: On your Xbox, go to My games & apps, highlight HBO Max and then press the Menu button on your controller and select Manage app to install an app update. Xbox console: On your Xbox, go to Settings > System > Updates > Update Console.

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However, the overflow of people shifting from cable TVs to streaming platforms is an issue. One of the horrifying issues is buffering. People with a subscription to HBO Max are continuously facing buffering problems while streaming. And this happens due to bandwidth and connectivity limitations while streaming. It is annoying, and it feels like …The Max app, with all of HBO plus an expanded catalog of programming of the most iconic series, family favorites, blockbuster movies and the best variety of home, food, travel, true crime and reality shows. HBO programming on the Xfinity Stream app and Xfinity Stream portal. The Max app on Xfinity platforms joins close to 200 streaming services ... Click the "Direct Messaging" icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list. Type your message in the text area near the bottom of the window. Press Enter to send your message.Reboot your router. More often than not… The reason why your HBO Max …

May 31, 2022 · Learn more about watching the Disney+ app on X1 and Flex. HBO Max: 4K content is now available within the HBO Max app on X1 if you have an Xi6 TV Box, or on Flex with an Xi6 or XiOne streaming TV Box and a compatible 4K TV. 4K content is not available on XG1v4 X1 TV Boxes. Learn more about watching the HBO Max app on X1 and Flex. X1 and Flex customers will be able to access the HBO Max app by saying “HBO Max” into the Xfinity Voice Remote or, for example, by saying the name of a desired title (e.g., “The Flight ...Premium channel fees: Max for $15.99/mo. Xfinity allows you to add premium channels and specialty channels to your cable package of choice for an additional fee. Keep in mind that these fees are in addition to your regular cable package and that certain Xfinity TV plans include some of these channels. Max (formerly HBO Max): $15.99/mo.Peacock Premium is $5.99/month. Access to Disney+, Netflix, Prime Video, Hulu and YouTube on Xfinity requires an eligible set-top box with Internet service. Disney+, Netflix streaming, Amazon Prime Video and Hulu membership required. Netflix, Prime Video, Hulu, YouTube, and all other streaming services use your Internet service and will count ...Under the deal, Comcast’s existing HBO subscribers with Xfinity X1 and Xfinity Flex will be able to log in to HBO Max’s apps and website — for no additional charge — and new customers will ...Xfinity Flex is a voice-controlled 4K streaming TV box. Check out all you can do with Flex: Brings together top apps and networks including Netflix, Disney+, Hulu, Max, Prime Video, YouTube, discovery+ and more. Get over 10,000 shows and movies, including 200 channels, from apps like Pluto, Xumo Play, and Tubi.Aug 27, 2022 · Our team can most definitely take a further look at this issue. To send a "Peer to peer" ("Private") message: Click "Sign In" if necessary. • Click the "Peer to peer chat" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. Are you looking for a way to watch all of your favorite movies and shows in one place? Look no further than the HBO Max app. With HBO Max, you can stream thousands of hours of content from the biggest networks and studios, including Warner ...X1 and Flex customers can access the HBO Max app over the internet by saying “HBO Max” into the Xfinity Voice Remote or, for example, by saying the name of a desired title (like, The Flight Attendant). Xfinity customers will also be able to find the HBO Max app content library integrated throughout the X1 and Flex experience, including in …Everything leaving Max (formerly HBO Max) in October 2023. AMC original shows will temporarily come to Max in September. So if you’re outside any of those locations and Max isn’t working ...SFSailLady • 1 yr. ago. Yes. For anything that requires HBOMax, nothing happens. However, if I try anything that runs on HBO and not only HBOMax, it will play the show. I even tried Roku, sidestepping Xfinity except for the wireless connection. Please note that I use the "Login through my Provider" option since I have HBO via Xfinity and get ...Whatever mood you're in, Max has something to watch. Max is available to new and existing Xfinity TV customers who subscribe to Max (formerly HBO Max) either a la carte or as …

The Max app, with all of HBO plus an expanded catalog of programming of the most iconic series, family favorites, blockbuster movies and the best variety of home, food, travel, true crime and reality shows. HBO programming on the Xfinity Stream app and Xfinity Stream portal. The Max app on Xfinity platforms joins close to 200 streaming services ...

Dec 28, 2020 · HBOMax on TV shows purple screen not loading. We were able to watch a whole movie on 12/22 and now we are unable to login to watch another. It doesn’t even show the login screen. It says “you are connecting to a 3rd party” and then nothing, a purple screen. I can open and watch a movie thru HBOmax on my phone and laptop but not on the TV. Xfinity Flex is a 4K streaming device and streaming service available to Xfinity internet-only customers. It gathers a ton of programming—free TV (and music and movie) apps, Xfinity’s vast on-demand library, a handful of free channels, and separate paid subscription services like HBO® Max—in one place for easy access.Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services. As for how to get HBO Max on Xfinity X1 and Flex, you can either just say “HBO Max” into the Xfinity Voice Remote or say the name of a desired show like The Flight Attendant or Love Life ...December 15, 2020 – WarnerMedia and Comcast announced the rollout of the HBO Max app on Xfinity X1 and Xfinity Flex, providing Xfinity customers with access to HBO Max’s full portfolio of original series and programming in one integrated experience. X1 and Flex customers will be able to access the HBO Max app over the Internet by saying ...First, make sure your HBO Max app and Xbox console are up-to-date. HBO Max app: On your Xbox, go to My games & apps, highlight HBO Max and then press the Menu button on your controller and select Manage app to install an app update. Xbox console: On your Xbox, go to Settings > System > Updates > Update Console.Jul 11, 2023 · Method 1: Reboot Your Device As always, we recommend you reboot your device first as it may be possible due to some temporary cache file or bugs occurring in your device, preventing it from running things properly. XfinityMichaelC. Hey, @user_17c400! Thanks for reaching out to us! I apologize to hear that you are having issues with trying to get into HBOMax. Please have a look at the following article and let us know if you are able to get back into the HBOMax app: Clear Locally Stored Data From Your X1 or Flex Streaming TV Box.Basic: $9.99 a month. Standard: $15.49 a month. Premium: $19.99 a month. Max’s base-level $9.99/month (or $99.99/year) Ad-Lite plan, which lets you stream on two devices at the same time at up ...Xfinity Flex lets you easily access all your favorite apps and networks, including Netflix, Disney+, Hulu, Prime Video, Paramount+, Spotify, HBO Max and more. You also have access to over 10,000 free shows and movies, including 200 channels, from free apps like XUMO, Tubi and Pluto. You would not get regular live TV such as NBC, …

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I don't think the Flex device has an HBO Max app yet. They announced there will be one but haven't released it yet AFAIK. But when they do I'm pretty sure what you want to do will work. I have this issue too. I called Xfinity and asked if I could sign in somehow and the agent says click "subscribe." But the screen options make it seem like it ...Yes, you can use your existing Hulu credentials to sign in to the Hulu app on Flex or X1. Select Log in once you launch the Hulu app on your TV Box/streaming TV Box. If you already have a Hulu account, see the Hulu App on Flex and X1. To start a new Hulu subscription, you can sign up directly from the Hulu app on Flex or X1.Aug 27, 2022 · Our team can most definitely take a further look at this issue. To send a "Peer to peer" ("Private") message: Click "Sign In" if necessary. • Click the "Peer to peer chat" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. Starting November 22 nd – 28 th, we are bringing back a special week, Free TV Week. This will be your chance to watch premium content at no extra cost. Included with Free TV Week is select programming from HBO Max, STARZ, Epix, Prime Video and Showtime so you can watch tons of free content with no strings attached.HBO Max is a streaming service that offers a wide variety of content from classic movies, TV shows, and original programming. With so much content available, it can be overwhelming to know where to start. Here are some tips to help you get ...HBOMax on TV shows purple screen not loading. We were able to watch a whole movie on 12/22 and now we are unable to login to watch another. It doesn’t even show the login screen. It says “you are connecting to a 3rd party” and then nothing, a purple screen. I can open and watch a movie thru HBOmax on my phone and laptop but not on the TV.Xfinity Flex. Xfinity Flex is a 4K streaming device included with Xfinity Internet that extends the best features of X1 to customers who prefer only a broadband experience. It gives them one integrated guide to access all of their favorite streaming video and music apps, as well as a TV interface to manage their Xfinity WiFi, mobile, security ...Click "Sign In" if necessary. Click the "Direct Messaging" icon or https://comca.st/3Ac0YC2. Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list.Everything leaving Max (formerly HBO Max) in October 2023. AMC original shows will temporarily come to Max in September. So if you’re outside any of those locations and Max isn’t working ...HBO Max app: On your Xbox, go to My games & apps, highlight HBO Max and then press the Menu button on your controller and select Manage app to install an app update. Xbox …Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line.Now, press the Home button (Xfinity button) on your Xfinity remote to go to the Home screen. Use the arrow keys on your remote to navigate to the Apps section in the far right of the screen and open it. ( Also, you can say "HBO Max" to your Xfinity voice remote to find the app.) Once you find the HBO Max icon, select and press the OK key on the ... ….

Device Compatibility. For their soft-launch of April 15, the service will be available on Xfinity X1 and Xfinity Flex devices. When it officially launches nationwide on July 15, Peacock will be compatible with If you have other devices, you can learn how to sign-up on Apple TV, Chromecast, Android TV, Xbox, iPhone, iPad, Android, Samsung Smart ...Xfinity Flex is a 4K-capable streaming box that allows you to search your entire entertainment library with the award-winning Voice Remote without switching inputs. You can control your Xfinity xFi service to know what devices are online and pause WiFi access during family time. Plus, you can access 24/7 customer service if you ever need it.The Xfinity Flex is a TV streaming device offered free-of-charge to Xfinity internet-only customers. It streams on-demand television shows and movies as well as some live streaming content. Streaming customers of Netflix, Hulu and Amazon Prime Video can access their subscriptions on their televisions through this Comcast device.In today’s fast-paced business world, creating a productive and comfortable work environment is crucial for both employees and employers. One of the key elements in achieving this goal is investing in high-quality office furniture.To access the Max app on Flex or X1, you’ll need: A compatible streaming TV Box with Xfinity Flex service, or a compatible X1 TV Box (RNG150 and Pace XG1v1 aren’t compatible) with Xfinity TV service. Xfinity Internet service (any level). A mobile device or computer to enter an activation code at auth.max.com/link. Find the Max app on Flex and X1 Once Comcast / Xfinity inks a deal with them this will not be a problem. You can use the flex box for every streaming app through seperate subscriptions, with exception of Disney + and HBO Max. Also, just so is said currently you cannot get the HBO Max app on Roku as well as a large number of smart TVs. So I would say this is an HBO Max problem ...Starting November 22 nd – 28 th, we are bringing back a special week, Free TV Week. This will be your chance to watch premium content at no extra cost. Included with Free TV Week is select programming from HBO Max, STARZ, Epix, Prime Video and Showtime so you can watch tons of free content with no strings attached.Unfortunately, you cannot stream HBO or HBO Max through the Hulu app on the Xfinity Flex device. The Hulu help guide says you can but you can't. I did discover that you can subscribe to HBO Max from the Flex UI but I believe that only gives you access to HBO and NOT the extended programming of HBO Max. I am still testing this out.Dec 3, 2022 · Click the "Direct Messaging" icon (upper right corner of this page) 3. Click the "New message" (pencil and paper) icon. 4. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list. 5. Type your message in the text area near the bottom of the window. Xfinity flex hbo max not working, So, if you plan to watch Discovery+ on Xfinity, here's what you need. A streaming TV Box with Xfinity Flex service. An Xfinity Internet service (any level will do the job). A standalone Discovery Plus subscription. As you can see above, the biggest requirement here is to be a user of Xfinity Flex., Xfinity Community Forum TV X1 HBO max not load U user_9d1c69 Visitor • 1 Message Wednesday, April 27th, 2022 12:10 AM Closed HBO max not load I can’t get …, You can still fast forward, rewind and jump using the buttons on your remote. Pausing, rewinding and fast-forwarding live TV is available on all X1 TV Boxes except for RNG150 devices. When paused, Xfinity free live streaming channels may resume to the current moment of programming, rather than resuming from the pause point., Aug 8, 2023 · Premium channel fees: Max for $15.99/mo. Xfinity allows you to add premium channels and specialty channels to your cable package of choice for an additional fee. Keep in mind that these fees are in addition to your regular cable package and that certain Xfinity TV plans include some of these channels. Max (formerly HBO Max): $15.99/mo. , What are Xfinity Flex and Xfinity X1 and how much do they cost? Used to jumping through hoops when it comes to figuring out the cost for TV services, Internet, and HBO? Say goodbye to stress—sign up for Xfinity X1 at only $129.99 per month (for a one-year agreement) and enjoy Max for free , along with 220+ channels and access to a wide …, Comcast and WarnerMedia have announced a deal to bring HBO Max to Xfinity X1 and Flex customers. As part of the deal, existing Xfinity HBO customers will have access to HBO Max beginning today at no additional cost via the HBO Max app and website while the companies work to quickly bring the HBO Max app to the award …, Click the "direct message" icon. Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window., As part of the deal, existing Xfinity HBO customers will have access to HBO Max beginning today at no additional cost via the HBO Max app and website while the companies work to quickly bring the HBO Max app to the award-winning Xfinity X1 platform along with the recently launched Xfinity Flex, a 4K streaming device that is included with Xfinity Internet., Xfinity Flex lets you easily access all your favorite apps and networks, including Netflix, Disney+, Hulu, Prime Video, Paramount+, Spotify, HBO Max and more. You also have access to over 10,000 free shows and movies, including 200 channels, from free apps like XUMO, Tubi and Pluto. You would not get regular live TV such as NBC, …, If you’re using a mobile device, you’ll need to use the HBO Max app to proceed. If you don’t want to use the HBO Max app at this time, jump ahead to step six. To sign back in, click Sign in. Do not enter your email and password in the sign in screen. Instead, choose the SIGN IN WITH A PROVIDER option. Choose XFINITY from the list …, If it does not or you have not tried it yet, please click on this link https://comca.st/3przWzJ and follow the instructions to allow you to sign in using the existing login information that you have to HBO Max. We do have customers that had subscriptions to HBO Max prior to getting Xfinity service and are able to sign in with the existing ..., Premium channel fees: Max for $15.99/mo. Xfinity allows you to add premium channels and specialty channels to your cable package of choice for an additional fee. Keep in mind that these fees are in addition to your regular cable package and that certain Xfinity TV plans include some of these channels. Max (formerly HBO Max): $15.99/mo., In today’s fast-paced business world, creating a productive and comfortable work environment is crucial for both employees and employers. One of the key elements in achieving this goal is investing in high-quality office furniture., With the rise of remote work, having a reliable and fast internet connection has become essential for maximizing productivity. One provider that stands out in this regard is Xfinity Internet., The press release goes on to say that the companies will work quickly to bring the HBO Max app to the Xfinity X1 platform along with the recently launched Xfinity Flex, a 4K streaming device that ..., Comcast's efforts to expand app availability on both X1 and Flex as quickly as possible also indicates Comcast understands this. AT&T created the AT&T TV pay-TV service with the AT&T TV device being built on Android TV giving those users instant access to a huge library of apps via Google Play Store., Future participating networks and streaming services include HBO Max, Paramount Global’s Showtime, Revolt, History Vault and Lifetime Movie Club, among others. The campaign comes 10 years after Xfinity’s inaugural free content sampling, Watchathon Week, and represents an evolution of the company’s free programming strategy providing customers …, Xfinity Community Forum TV Channels and Programming HBOmax not workingn user_8e756e Visitor • 2 Messages Thursday, June 17th, 2021 1:31 AM Closed …, Xfinity Flex vs Roku Best for 4K TVs. Among the standout features on Xfinity Flex is that it supports 4K streaming. Yes, you can actually stream in 4K HDR. Though, you require a stable internet connection with speeds of at least 25Mbps to able to stream in the premium quality., May 1, 2023 · After following these steps, your Xfinity Flex will turn on and start working even if it wasn’t. In case your problem isn’t limited to turning on, keep reading, we have ample issues and solutions. Issue 2: Xfinity Flex Is Not Connecting to Wi-Fi. Sometimes it may happen that your Xfinity Flex isn’t connecting to Wi-Fi. , Find it under Apps & Subscriptions in Flex or X1 Settings. You can also say “Manage Hulu” into your Xfinity Voice Remote. You'll see your current Hulu subscription details. Press the down arrow to get to Unsubscribe, then press OK. You’ll be asked to confirm that you’d like to unsubscribe from Hulu., Nov 18, 2022 · Starting November 22 nd – 28 th, we are bringing back a special week, Free TV Week. This will be your chance to watch premium content at no extra cost. Included with Free TV Week is select programming from HBO Max, STARZ, Epix, Prime Video and Showtime so you can watch tons of free content with no strings attached. , Oct 1, 2022 · New Poster. •. 6 Messages. @XfinityChelseaB NO ONE WILL ANSWER MY CHAT. 1 year ago. 0. Discovery plus won't load on flex...it used to now it doesn't and when I chat with someone at Comcast they just reset everything and yes still nothing! Internet service is horrible too. , Select Apps. Go to Max. You’ll also see Max TV shows and movies in your search results if you’re browsing on Flex or X1 or using the Voice Remote to say "Max." Sign up for Max …, As for how to get HBO Max on Xfinity X1 and Flex, you can either just say "HBO Max" into the Xfinity Voice Remote or say the name of a desired show like The Flight Attendant or Love Life ..., Here's how to find and watch HBO Max on Xfinity X1 and Flex, which will play host to the debut of the new movie Wonder Woman 1984., There’s something magical happening every day on Xfinity Flex. No matter how hectic things get this holiday season, keep up with all the new and returning shows and movie premieres in December from Disney+, Netflix, Apple TV+, and more with our Streaming Calendar. HBO Max . Gossip Girl S2 (December 1) His Dark Materials S3 …, If your Disney+ subscription is billed through Xfinity, you can change your plan through your X1 TV Box or Flex streaming TV Box by following these steps: Access the Disney+ app and go to Settings. Select Account. Select Change next to your current subscription plan. Follow the prompts to choose your new plan., Xfinity Flex is a 4K-capable streaming box that allows you to search your entire entertainment library with the award-winning Voice Remote without switching inputs. You can control your Xfinity xFi service to know what devices are online and pause WiFi access during family time. Plus, you can access 24/7 customer service if you ever need it. , Xfinity Free TV Week 2021. Starting Tuesday, November 23 through Monday, November 29, Xfinity customers will have access to a huge selection of premium content at no additional cost across X1, Flex, and Stream as part of Free TV Week. During Free TV Week, content from premium networks such as HBO Max, STARZ, and EPIX as well as streaming ..., On your smartphone, open the Xfinity My Account App. Locate the “TV Option” on the main screen. Select your Xfinity cable box. Select “Troubleshoot”. Choose “System Refresh”. Once you confirm the System Refresh option, your smartphone app will remotely factory reset your Xfinity cable box and return it to its original settings by ..., To access the Max app on Flex or X1, you’ll need: A compatible streaming TV Box with Xfinity Flex service, or a compatible X1 TV Box (RNG150 and Pace XG1v1 aren’t compatible) with Xfinity TV service. Xfinity Internet service (any level). A mobile device or computer to enter an activation code at auth.max.com/link. Find the Max app on Flex and X1, Sep 11, 2022 · Click the "Direct Message" icon or https://comca.st/3Sjp0RB. Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list.